Technical conversational agent

Turn tech docs into natural language conversations

  • Simplify complex technical documentation
  • Save valuable time
  • Ensure security and privacy
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Why choose Teki?

Teki is a visual conversational agent (generative AI chatbot) designed to transform complex technical documentation into easy, natural conversations. Equipped with powerful multimodal models – combining Large Language Models (LLM) and Large Vision Models (LVM) – Teki processes text, images, tables, and datasheets, delivering precise and fast responses by cross-referencing content from multiple documents. Whether your query is vague or lack specific terms, Teki understands your intent and delivers solutions instantly, saving time and effort.

SIMPLIFY TECHNICAL DOCUMENTATION

No more endless scrolling. Teki understands your technical documents inside out and gives you fast, accurate answers based on text, tables, datasheets, and images. Imagine an expert technician, always on hand.

SAVE YOUR VALUABLE TIME

Stop wasting hours on document searches. Teki retrieves relevant info in seconds, letting you focus on tasks that matter most.

SPEAK YOUR QUESTIONS

Access technical documentation hands-free by speaking your questions. Teki delivers answers in text or audio, providing flexibility in any environment. Whether you’re in a busy factory or a tight workspace, Teki is built for real-world support.

SEAMLESS INTEGRATION

Teki integrates effortlessly with your existing storage systems – whether it’s OneDrive, Google Drive, or internal portals (ticketing) – ensuring a smooth fit without disrupting workflows.

Designed for your needs

TEKI FOR USERS

Teki’s Generative AI Chatbot goes beyond typical question-answering systems by analyzing text, images, tables, and datasheets to deliver accurate, cross-referenced responses. Teki connects each response to relevant documents, helping you verify information with ease. And if questions are phrased vaguely, Teki still understands your intent, so you get the solution you need without hassle.

  • Language and Vision Models (LLM and LVM)
  • Quick answers linked to your documents
  • Chat with multiple documents simultaneously
  • Speak your questions for hands-free access

TEKI FOR ADMINS

Organize, monitor, and optimize your document and user workflows with ease. Teki’s centralized platform lets you manage user permissions, track system usage, and ensure document security across your team. Connect to external resources like OneDrive, Google Drive, or critical databases (CRM, ERP, JIRA) for a unified workspace.

  • Centralized document management
  • Users and permissions management
  • Monitoring system usage and user activity
  • Seamless external integrations

Teki key features

Visual content handling

Teki doesn’t just read text; it analyzes images, diagrams, and tables to provide relevant answers. Just ask about any visual element, and Teki interprets it for you, so operators can focus on tasks without needing to examine visuals themselves.

  • Large Language Models (LLM) + Large Vision Models (LVM)
  • accurate answers based on the image content

Table interpretation

With Teki, reading tables and datasheets is a breeze. Teki scans values and symbols to provide instant, accurate answers, saving you the trouble of manual lookups.

  • accurate answers based on the tables content
  • advanced comprehension of symbols and values
Teki: generative AI chatbot che trasforma i documenti tecnici in conversazioni efficaci.

Your brand, your Teki

Make Teki an extension of your brand with full customization options. From seamless website integration to brand-aligned visuals, Teki can support your end-users or internal teams with a look and feel that’s entirely yours.

  • fully rebrandable
  • seamless website integration

Teki use cases

Teki: generative AI chatbot per l'assistenza di primo livello agli utilizzatori dei prodotti.

QUICK, INDEPENDENT TROUBLESHOOTING

When customers need immediate answers to product-related issues, Teki provides efficient, timely first-level support. Users can quickly and independently resolve problems without having to search through technical documentation.

  • Instant answers for fast resolution
  • Boost customer independence
generative AI - application - Technical Assistant - Orobix

ENHANCED SUPPORT FOR TECHNICIANS

During maintenance, operators may need real-time assembly instructions. By analyzing technical drawings and tables, Teki guides them precisely through each step of the process, offering simple and effective interaction through both text and voice.

  • Enhanced accuracy
  • Time efficiency

Frequently asked questions about Teki

Teki is purpose-built to give you fast, precise answers from your technical documentation. Leveraging foundational models from top providers, including OpenAI, Teki allows you to upload your knowledge base and ask specific questions. Unlike ChatGPT, Teki goes a step further by showing you the exact source of each answer and allowing you to view your documents right alongside the chat—like having a technical assistant who knows your products and procedures inside out.

Data security and privacy are top priorities for us. Your documents are securely stored with our trusted cloud service provider, and only you have access. We don’t use, share, or train on your data. Through our knowledge management platform, you have complete ownership and control over your documents, with the ability to delete files at any time. Teki also allows for flexible data access permissions, so you can assign specific roles and grant access or management rights as needed. This ensures your knowledge base stays secure, accurate, and up-to-date.

Absolutely yes! Your brand, your Teki. Teki can be fully customized to reflect your brand’s identity, whether it’s for customer support or as an internal tool for your technical team.

Yes, Teki integrates seamlessly with your preferred cloud storage services—OneDrive, Google Drive, and more—making your document management even easier.

Yes! Teki can be connected to your internal ticketing or management systems to support your existing workflows without disruption.

Request a demo!

Fill out our form to reach our experts and discover how Teki can transform your technical support experience.